We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great jacket, made good. Height 182 weight 92 size XXL
Size XL 175 cm 85 kg a fair bit. It is very nice and commode to missing test whether shelters and for wind
The boss is a good match. But there is a lack of finished products.
Fit for perfect fit and great. Key 171 body weight 73
180cm 102kg 3xl good
I am 180cm, 78kg. XL size fitting is good ,but I feel cold -2° weather.
Great quality, I was surprised for truth. Measure 1,84 and 82 kg. AND the XL size m going perfect. Will buy.
Okey-only one inch and the like to recommend
Always size distressed ligament 184 85c XL fit perfectly. More rain and wet don this dish
description was pretty accurate. jacket is of good quality, however for me maybe 2xl would have been better fit than 3xl (186/87). anyway sleeves are long enough which is important in cycling.
Later the shipping
Thank you with the help for my best size! Fits perfect.
Jacket very warm. Quality nice
Really warm four key yet is outside. I did not see the though. Good looks to be the
Everything is clear, took hhl 180 86 kg sitting as the cast, possible podnadet couple layers under it, the quality is good!
Fast and exact….
It is the second jacket buyer. It is toy very pleased by the quality of the material and how beautiful it It is. Possibly the material of a jacket of 100 € or more justifiquen your difference price, but for my use (as I have done several Outputs with the previous I bought), is more than enough this jacket. I recommend 100%. My usage is in Outputs MTB and highway of more than 2 hours, in an area wherein the temperature s now will be around 5-10 grees, reaching those 5 grees or less of temperature in several Outputs. If you're starting on the bike or you cannot spend 100 € in a jacket, or not want because MTB you can break the clothing with a Fallen anytime, it is in my opinion the best choice in quality-price ratio.